Privacy Policy

Effective date: December 18, 2023

The following policy (“Privacy Policy”; “Policy”) informs you of the policies of Bitquery Inc, a Delaware company registered in New York, having its mailing address at 99 Wall Street Suite, 1808, New York, NY 10005 (“Bitquery”) regarding the collection, use, and disclosure of personal data for the use of our Service and the choices you have associated with that data.

We collect and use your data to provide and improve Services. By using the Services, you agree to the collection and use of information in accordance with the Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in the Terms of Service.

Your privacy is important to us, and we are committed to respect the confidentiality of information and the privacy of individuals. We undertake to apply all reasonable efforts in applying those principles and the processes set out herein to all our operations. Please be aware that third-party websites are not covered by the Policy, and those sites are not subject to our privacy standards and procedures.


In order for Bitquery to provide you with our Services we, need to legally collect personal data from you. We collect your data for:

  • keeping the Services functioning operational and maintaining them;
  • tailor the service to the user’s needs;
  • exercise our rights or comply with legal obligations.
  • enabling you to use our interactive features if you wish;
  • offering customer support;
  • analyzing data to enhance our service;
  • tracking how the Services are used;
  • solving technical problems.


We may collect and use different types of information about you that can be grouped together as following (“Personal Data”):


This may include:

  • email address;
  • your name;
  • social media and messaging services identificators;
  • telephone number;
  • name of the entity, with which you are associated;
Details of the interaction

This may include:

  • IP address;
  • country by phone number you provided;
  • browser type and version;
  • pages of our Service that you visit;
  • the time and date of your visit and the time spent on those pages;
  • unique device identifiers;
  • other diagnostic data.
Communication & correspondence

Details about you from letter, email and conversation, chats between us


Consents, any permission or preferences given to Bitquery

Cookie information

Cookie information is defined in Section 5 of this Policy


Bitquery obtains this information in a number of ways through your use of the Services and in the course of ongoing correspondence. We may collect this information about you from third parties either through bought-in third-party marketing lists, publicly available sources, social media platforms, subscription-based intelligence databases, or other companies and providers.

Bitquery may ask for other personal information from time to time (for example, through market research, surveys or special offers). If you choose not to provide the information, we need to fulfil your request for a specific product or service, we may not be able to provide you with the requested Service.

Bitquery will retain Personal Data we process on behalf of users for as long as needed to provide the Service, subject to our compliance with this Privacy Policy and any relevant customer agreements.


We may pass your Personal Data to the following third parties:

  • supervisory and other regulatory and public authorities, as long as a statutory obligation to disclose your personal data exists;
  • companies who assist us with the effective provision the Services by offering their expertise and cooperation;
  • external legal consultants;
  • financial and business advisors;
  • auditors and accountants;
  • gateway providers;
  • file storage companies, archiving and/or records management companies, cloud storage companies;
  • marketing operations;
  • other data processors.


We use cookies on the resources of Bitquery to ensure for the means below:

  • authenticating users;
  • remembering user preferences and settings;
  • determining the popularity of content;
  • delivering and measuring the effectiveness of advertising campaigns;
  • analyzing site traffic and generally understanding the online behaviors and interests of people who interact with the Services.

Cookies are small text files sent from our web servers to your device. Bitquery may enlist external organizations to manage the website and collect and analyze statistical data. Such organizations may use a variety of technological means to identify the devices used by visitors to our websites. These outside organizations may install and use their own cookies on our behalf.

If you do not agree to our use of third-party cookies on this website, you have the option of partially or completely disabling them.


You have certain rights to control the information about Bitquery’s processing of your Personal Data. Depending on the jurisdiction and subject to its relevant exemptions and exceptions, these rights may include, among others, the right to:

  • delete your Personal Data;
  • obtain certain information about how we process your Personal Data;
  • access or obtain a copy of the Personal Data we process about you;
  • correct inaccuracies in your Personal Data;
  • opt out of targeted advertising;
  • opt out of the sale of your Personal Data;
  • not be subject to decisions based solely on automated data processing, e.g., “profiling”, and that result in material legal consequences; and
  • not be discriminated against by Bitquery for exercising these rights;
  • appeal decisions of Bitquery to your local regulator.


Bitquery is a blockchain intelligence company that stores processes and analyzes on-chain data. In order to map on-chain transaction data, we label addresses with of-chain entities. Such off-chain entities are companies that own or run wallets, tokens or smart contracts and never individuals. We take annotations from 4 off-chain sources:

  • Etherscan tags;
  • EtherScamDB;
  • Smart contracts sources;
  • Pre-moderated Manual annotations.

We do not label individual users and users’ wallets. Annotations can be edited by pressing icon on a transaction result page.

Bitquery doesn’t know the name of individuals transacting in centralized or decentralized exchanges. Bitquery only knows that a particular address belongs to a customer at that exchange. By using our proprietary Coinpath® technology, Bitquery can flag suspicious transactions based on the transaction history of these on-chain entities.


Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to the Privacy Policy, followed by your submission of such information, represents your agreement to that transfer. Bitquery will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.


Services of Bitquery are not intended for individuals under 18 years of age (“Children”). We do not knowingly collect children's personal data. If a parent or guardian becomes aware that a child has provided us with his Personal Data, the parent or guardian should inform us. Bitquery will promptly delete all such Personal Data.


Bitquery has the right to amend the Privacy Policy. If we make any changes to the Policy, we will notify you by posting a prominent notice on our official website ( prior to the change becoming effective. All changes shall be effective from the date of publication unless otherwise provided. Bitquery encourages you to track updates of the Privacy Policy.


If you have any queries about the content of this Privacy Policy or wish to inform us of a change or correction to your personal data, would like a copy of the data we collect on you, or would like to raise a complaint or comment, please contact us using the details set out below.

Email :

Address : 99 Wall Street Suite, 1808, New York, NY 10005